Data library
Standard operating procedures for AI.
Quick answer
Standard operating procedures document how tasks should be done: steps, decision points, checklists and exceptions. Paired with records of how work was actually done, SOPs are valuable for building and evaluating AI agents.
What's included#
- Process documents
- Checklists
- Playbooks
- Training manuals
Where it typically lives
How AI developers use it#
- AI agents
- Training assistants
- Process automation
Preparation and privacy#
- Remove internal names and credentials
- Exclude trade secrets
How SourceX approaches it#
Preparation requirements are agreed with you before any work begins, and the approved dataset is delivered only after an executed agreement and your explicit authorization of buyer access.
Industries with this data
Datasets built from this data
Dataset specs AI labs can request through SourceX, sourced to spec from businesses like yours.
- Documents and knowledgeSOPs, playbooks and internal knowledge basesAn SOP dataset is a collection of a company's written procedures, such as standard operating procedures, checklists, playbooks, runbooks and knowledge-base…TextOffice documents and PDFs
- Documents and knowledgeEnterprise document archivesAn enterprise document dataset is an export of the files a company actually works from, such as reports, memos, proposals, policies, PDFs, spreadsheets and…Office documents and PDFsText
- Documents and knowledgeReal-world spreadsheets and financial modelsA spreadsheet dataset is a collection of real working files, such as budgets, forecasts, financial models and operational trackers, delivered with formulas,…Office documents and PDFsStructured records
- Documents and knowledgeBusiness presentation decksPresentation deck datasets are real slide files, such as proposals, pitches, board updates and training decks, delivered as editable files with layouts,…Office documents and PDFsImagesText
- Documents and knowledgeApproved workplace email and chat exportsA workplace email and chat dataset is a collection of real work conversations from a company's own systems: email threads and chat channels with their reply…TextStructured records
See listings in the data catalog →
Typical fields#
- Record ID (pseudonymous)
- Created and closed timestamps
- Category or type
- Request or input text
- Ordered steps or actions
- Outcome or resolution
- Role of each actor (not identity)
Sample record
Illustrative · fictional
- record_id
- rec_8f21c0
- created / closed
- 2023-04-11 → 2023-04-12
- category
- Billing question
- request
- Customer [NAME] asks why invoice [ID] was charged twice.
- steps
- 1. Checked payment log 2. Found duplicate 3. Issued refund
- outcome
- Resolved · refund issued
- actors
- customer, agent_tier1
What buyers look for#
- Complete start-to-finish records
- Consistent fields over years
- Clear, labeled outcomes
- Low duplication
- Work done by skilled professionals
- Edge cases and failures, not only successes
Personal details removed#
- Names
- Email addresses
- Phone numbers
- Postal addresses
- Account, customer and order numbers
- Government IDs
- Payment details
- Health information
- IP addresses and device IDs
- Credentials, keys and hostnames
How buyers test it#
- Sample review by buyer researchers
- Residual personal-data scan
- Duplicate and leakage check against public data
- Label and outcome accuracy spot-check
- Rights and consent documentation review
Rules that may apply
Federal Wiretap Act 18 U.S.C. 2511
Applies to recorded calls and intercepted communications; some states require all-party consent. Assessed deal by deal.
California Consumer Privacy Act Cal. Civ. Code 1798.100 et seq.
May apply where records include personal information of California residents and the business meets the law's thresholds. Assessed deal by deal.
Reviewer note: applicability is confirmed with counsel for each deal. Not legal advice.
All data types · Operations data · Call recordings · Project management data
Related resources
- IndustryBPO & contact centers data
- IndustryRecruiting & staffing data
- QuestionPublic data vs proprietary data: what's the difference for AI?
- QuestionDo AI labs buy audio data?
- SolutionHow AI developers source data
- DataInternal knowledge bases
- InsightCan you license spreadsheets and financial models to AI companies?
- InsightCan you license training materials and course content to AI companies?
- SolutionProprietary data: information only your company has
- DataWorkflow data
- InsightHow much is my company data worth to AI companies?
- GlossaryEnterprise data
See if your company qualifies
A short company assessment. No data uploads are needed.