For AI teams
License chat logs for AI training
Short answer
SourceX sources chat logs from businesses in the U.S., Canada, the EU, the UK, Australia, New Zealand, India, Singapore, South Africa, Latin America, the UAE and Saudi Arabia that own them. Each dataset is rights-reviewed, prepared with names and handles, emails and phone numbers and account and order numbers removed, and approved by the supplying company before delivery under a use-limited license. Teams use it for support agents, chat assistants and intent detection.
What's included#
Typically customer and internal chat conversations, timestamps and outcomes.
Why it matters for models#
These records are valuable because they show how real questions are asked and resolved in short, natural turns.
Common uses#
- Support agents
- Chat assistants
- Intent detection
Removed before delivery#
- Names and handles
- Emails and phone numbers
- Account and order numbers
- Links that reveal identities
How a request works
- 01
Describe the records, volume and uses you need.
- 02
SourceX matches suitable suppliers in the U.S., Canada, the EU, the UK, Australia, New Zealand, India, Singapore, South Africa, Latin America, the UAE and Saudi Arabia and runs a rights review.
- 03
A prepared sample is shared under NDA after supplier approval.
- 04
The license sets allowed uses, term and deletion terms; resale and re-identification are barred.
Frequently asked questions
Who supplies the data?
Businesses that own the records, in the U.S. first and also in Canada, the EU, the UK, Australia, New Zealand, India, Singapore, South Africa, Latin America, the UAE and Saudi Arabia (where at least 90% of the data is in English). Every release is approved by the supplying company.
Can we see a sample?
Yes, once an NDA is in place and the supplier approves a prepared sample.
Is pricing published?
No. Terms depend on volume, history, exclusivity and allowed uses, and are agreed per deal.