For AI teams
License it service tickets for AI training
Short answer
SourceX sources it service tickets from businesses in the U.S., Canada, the EU, the UK, Australia, New Zealand, India, Singapore, South Africa, Latin America, the UAE and Saudi Arabia that own them. Each dataset is rights-reviewed, prepared with employee names, device and host identifiers and credentials pasted in tickets removed, and approved by the supplying company before delivery under a use-limited license. Teams use it for IT agents, troubleshooting and ticket routing.
What's included#
Typically incidents, requests, changes and resolutions.
Why it matters for models#
These records are valuable because they link a technical problem to how it was diagnosed and fixed.
Common uses#
- IT agents
- Troubleshooting
- Ticket routing
Removed before delivery#
- Employee names
- Device and host identifiers
- Credentials pasted in tickets
How a request works
- 01
Describe the records, volume and uses you need.
- 02
SourceX matches suitable suppliers in the U.S., Canada, the EU, the UK, Australia, New Zealand, India, Singapore, South Africa, Latin America, the UAE and Saudi Arabia and runs a rights review.
- 03
A prepared sample is shared under NDA after supplier approval.
- 04
The license sets allowed uses, term and deletion terms; resale and re-identification are barred.
Frequently asked questions
Who supplies the data?
Businesses that own the records, in the U.S. first and also in Canada, the EU, the UK, Australia, New Zealand, India, Singapore, South Africa, Latin America, the UAE and Saudi Arabia (where at least 90% of the data is in English). Every release is approved by the supplying company.
Can we see a sample?
Yes, once an NDA is in place and the supplier approves a prepared sample.
Is pricing published?
No. Terms depend on volume, history, exclusivity and allowed uses, and are agreed per deal.