Rights and contracts
EU Data Act and connected product data: what US manufacturers must share
By SourceX Editorial · Reviewed by Noah Loul ·
Short answer
The EU Data Act can apply to US manufacturers whose connected products are placed on the EU market, wherever the company is based. Users can generally access the product data their use generates and direct it to third parties. The practical rule: map which records are product data first, because internal quality and ERP records generally sit outside these rights.
Key takeaways
- The Data Act follows the product into the EU market, so a US manufacturer can be in scope without any EU office.
- Users of connected products can generally access readily available product data and have it shared with a third party they choose.
- Trade secrets are protected mainly through agreed confidentiality measures, with outright refusal reserved for narrow, documented cases.
- Data derived by your own analytics, and internal records such as NCRs and CAPAs, generally fall outside user access rights.
- Using or licensing EU field data yourself generally depends on your contract with the user, so check those terms first.
Does the EU Data Act apply to a US manufacturer?#
The EU Data Act applies to a US manufacturer when its connected products are placed on the EU market, or when it provides a related digital service for those products, regardless of where the company is established. Selling through an EU distributor or an OEM customer may not take a product out of scope, so the first question is where the equipment ends up in use, not where you invoice.
Connected products are items that collect data about their use or surroundings and can communicate it: networked compressors, CNC machines with cloud monitoring, building controls, fleet equipment. Related services are digital services, such as a companion app or remote monitoring portal, that are tied to the product's functions. The regulation includes exemptions for some smaller enterprises, and some product design obligations apply only to products placed on the market after a later date, so confirm thresholds and timing with counsel.
| Role | Who it usually is | What it generally means |
|---|---|---|
| Data holder | The manufacturer or service provider that can reach product data, often through its cloud platform | Must make readily available data accessible to users and, on request, to third parties they name |
| User | The business or person that owns, rents or leases the connected product | Can request access and decide who else receives the data |
| Data recipient | A third party the user names, such as an independent service firm | Receives data on fair, reasonable and non-discriminatory terms, with limits on use |
| Related service provider | The company running the monitoring app or remote service | Carries similar duties for related service data |
What counts as product data, and what stays outside?#
Product data is the data a connected product generates through its use and makes accessible, such as sensor readings, operating states, run hours, fault codes and alarm logs. The access obligations focus on readily available data, meaning data the data holder already obtains or can obtain without disproportionate effort, in raw or lightly pre-processed form.
Information your own algorithms infer or derive from raw data, such as a proprietary failure-prediction score, is generally outside the user access right. So are records your company creates for its own purposes in the QMS, MES or ERP. Those internal records follow ordinary contract and confidentiality rules, which is why the boundary matters before any licensing discussion.
| Record | Typical system | Data Act user access |
|---|---|---|
| Discharge temperatures and run hours | Device or cloud telemetry platform | Generally in scope as product data |
| Fault codes and alarm history | Remote monitoring portal | Generally in scope as product or related service data |
| Predicted failure score from your model | Analytics layer | Generally outside as derived data |
| NCRs, CAPAs and inspection results | QMS | Outside; internal records, not generated by product use |
| Technician notes on service visits | Field service or service CRM | Usually outside, but check how the service is delivered |
| Quotes, orders and production schedules | ERP or MES | Outside |
- 01Your work records
- 02Personal details removed
- 03You approve the release
- 04Licensed to AI developers
What must a manufacturer share, and how?#
A manufacturer acting as data holder generally must give users access to readily available product and related service data, easily and securely, in a structured, commonly used, machine-readable format, and continuously or in real time where relevant and technically feasible. Where a product is designed for direct access, the user pulls data from the device; otherwise the data holder provides it on request.
Users can also ask the data holder to make the same data available to a third party, such as an independent repair shop. In that business-to-business case the data holder can agree compensation that is reasonable and non-discriminatory, and the recipient is generally barred from using the data to build a competing product. Before a sale or lease, users must also be told what data the product generates, in what format and volume, and how to reach it.
- Pre-contractual information on data type, format, volume and access method.
- A user access route: direct from the device, through a portal or on request.
- A third-party sharing route at the user's direction, on fair terms.
- A user contract that covers your own use of non-personal product data.
- Confidentiality measures for any trade secrets in the data stream.
- A procedure to log, answer and document every request.
How do the trade-secret safeguards work?#
Trade-secret safeguards in the Data Act let a data holder protect confidential information without refusing access outright. The usual route is to identify which data or metadata reveal trade secrets and agree proportionate measures with the user or third party before disclosure, such as confidentiality terms, access protocols and technical controls.
If a recipient fails to adopt agreed measures or breaks them, the data holder can generally withhold or suspend sharing of the trade secrets concerned, giving written reasons and notifying the competent national authority. Outright refusal is reserved for exceptional cases where disclosure is highly likely to cause serious economic damage, and the data holder must justify it and notify the competent national authority. A blanket claim that all telemetry is secret is unlikely to hold.
US law points the same way. Under the Defend Trade Secrets Act, information qualifies only if its owner takes reasonable measures to keep it secret and it derives independent economic value from not being generally known. One written register of what is secret, and why, supports both regimes.
| Situation | Generally allowed response | What to document |
|---|---|---|
| Data stream reveals proprietary control logic | Agree confidentiality measures before sharing | Which fields are secret and the measures agreed |
| Recipient rejects or breaks agreed measures | Withhold or suspend sharing | Written reasons to the user and notice to the national authority |
| Disclosure would likely cause serious economic damage | Refuse, in exceptional cases only | Justification and notice to the national authority |
| User asks for derived analytics | Generally not covered by the access right | Why the output is derived, not raw |
How the Data Act shapes licensing field data to AI developers#
The Data Act shapes licensing because a data holder's own use of non-personal product data generally has to rest on a contract with the user, and sharing it with third parties is limited to what that contract allows. Before EU-sourced telemetry goes into any license, check whether your terms of sale, service agreements or platform terms actually permit it.
The regulation also generally bars a data holder from using product data to derive insights about a user's economic situation, assets or production methods in ways that could undermine that user's commercial position. Personal data in the stream, such as operator logins, still falls under GDPR, and pseudonymized data that could be re-attributed with additional information is still treated as information about an identifiable person.
Buyers carry their own duties. Under the EU AI Act, providers of general-purpose AI models must publish a sufficiently detailed summary of the content used for training, so they will ask suppliers exactly how each dataset was sourced and under which terms.
Illustrative: a compressor maker separates two programs#
Illustrative: a fictional mid-sized US maker of industrial air compressors sells into Europe through distributors. Its controllers stream pressure, temperature and fault data to a cloud monitoring portal, its QMS holds many years of NCRs and CAPAs, and its ERP links warranty claims to serial numbers and production lots.
The general counsel splits the work in two. The Data Act program covers portal exports for EU users, a pre-contractual data sheet per product line and a trade-secret register for the controller logic. The licensing review covers only internal records from US accounts: NCRs, CAPAs, warranty claims and technician notes, with customer names removed.
EU field telemetry is parked until the user contracts are updated to address onward licensing. The result is a narrower first package with a clean rights record, and a Data Act process that customers can actually use.
How SourceX treats Data Act-governed records#
SourceX handles Data Act-governed product data as a distinct question in the Rights step of the SourceX five-step transaction: Supply, Rights, Preparation, Approval and Delivery. The fit check collects metadata only, such as system names, record families and which customers or regions the records cover, so nothing is shared while scope is decided.
Where a manufacturer proceeds, the SourceX Evidence Packet records provenance, licensing rights, permitted use, the privacy record and release authorization for each package, including which records were excluded because of EU user terms. The manufacturer approves every release, and the records are licensed, not sold.
Frequently asked questions
Does the Data Act require us to hand over our quality records?
No. User access rights cover product data and related service data generated by using a connected product. NCRs, CAPAs, inspection results and production plans created in your own QMS, MES or ERP are internal records. Customer contracts and confidentiality duties may still limit how you use them, so review those separately.
What if our component sits inside another company's machine?
It depends on who can reach the data. If your component streams data to your own platform, you may be a data holder for that data even though another company sells the finished machine. If the OEM collects everything through its own system, the OEM is more likely the data holder. Map data flows per product line and confirm the analysis with counsel.
Does the Data Act affect our software vendors?
Yes, it also contains cloud switching rules, and some vendors have published Data Act addenda for EU and EEA customers. Salesforce's addendum, for example, says it will support a switching request by giving export instructions within 30 calendar days after a 2-month notification period. These addenda generally apply only to EU or EEA-registered customers, not US-only accounts.
Can we charge a user for access to its own data?
Access by the user itself is generally free of charge. Compensation becomes possible when the user directs data to a third party, and it must be reasonable and non-discriminatory, with lighter limits when the recipient is a smaller enterprise. Confirm the details for each product line with counsel.
What should we document now?
Keep a product data map, the pre-contractual data sheets, a trade-secret register with the measures you require, a log of access and sharing requests, and the user contract terms that govern your own use. The same records shorten a later rights review if you decide to license internal records.
Sources
- Under 18 U.S.C. 1839(3), information qualifies as a trade secret only if the owner has taken reasonable measures to keep it secret and it derives independent economic value from not being generally known. Source
- GDPR Recital 26 states that personal data which have undergone pseudonymisation, which could be attributed to a natural person by the use of additional information, should be considered information on an identifiable natural person. Source
- Article 53(1)(d) of the EU AI Act requires providers of general-purpose AI models to make publicly available a sufficiently detailed summary of the content used to train the model. Source
- Salesforce's EU Data Act addendum, for customers registered in the EU/EEA, says SFDC will support a switching request by giving instructions to export Customer Data within 30 calendar days after the end of a 2-month notification period. Source
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