Glossary
Call transcript
Quick answer
A written text version of a phone or video call, often produced by speech-to-text software.
Transcripts may include speaker labels and timestamps.
Licensing call data raises recording-consent and personal-detail questions that must be checked first.
Why Call transcript matters when licensing company data to AI
Call transcript is a written text version of a phone or video call, often produced by speech-to-text software. Transcripts may include speaker labels and timestamps. Licensing call data raises recording-consent and personal-detail questions, so consent is checked and names, account numbers and other identifiers are redacted before any transcript is shared.
- 01Your work records
- 02Personal details removed
- 03You approve the release
- 04Licensed to AI developers
Related terms
Related resources
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