Glossary
Personally identifiable information
Quick answer
Information that can identify a person directly or in combination, such as names, emails, account numbers, faces or voices.
PII usually must be removed or handled under a lawful basis before data is licensed.
Why Personally identifiable information matters when licensing company data to AI
Personally identifiable information, or PII, is information that can identify a person directly or in combination, such as names, emails, account numbers, faces or voices. Before business records are licensed, PII is usually removed or handled under a lawful basis. In practice, the team scans fields, free text and attachments for it, then reviews samples to confirm nothing was missed.
- 01Your work records
- 02Personal details removed
- 03You approve the release
- 04Licensed to AI developers
Related terms
Related resources
- IndustryBPO & contact centers data
- QuestionCan anonymized data be licensed?
- QuestionCan CRM data be licensed?
- InsightHow do I de-identify sales call recordings for AI training?
- InsightHow do I de-identify video recordings for AI training?
- InsightHow do I de-identify voice and audio data for AI training?
- SolutionData partnerships between businesses and AI developers
- IndustryRecruiting & staffing data
- DataSales and CRM data
- DataCall recordings
- GlossaryData processing agreement
- SolutionData licensing: granting defined rights to use your data
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