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Industry · Healthcare

Healthcare data licensing for AI.

Quick answer

Healthcare organizations generate clinical documentation, coding and billing histories, scheduling and intake workflows. AI developers building clinical documentation, coding and triage tools seek this data. In the US, protected health information requires authorization or proper de-identification (Safe Harbor or Expert Determination) before licensing.

Business context#

Healthcare is highly regulated; the most licensable assets are often operational and administrative data, or clinical data that has been de-identified to recognized standards.

  1. 01Your work records
  2. 02Personal details removed
  3. 03You approve the release
  4. 04Licensed to AI developers
How it works with SourceX: Your work records → Personal details removed → You approve the release → Licensed to AI developers.Illustrative

Valuable healthcare datasets#

Valuable healthcare datasets
DatasetWhat it contains
Clinical notes (de-identified)Physician and nursing documentation
Coding and billing historiesDiagnosis and procedure coding decisions
Prior-authorization workflowsSteps and outcomes of payer approvals
Scheduling and intakePatient flow and intake processes
Call-center transcriptsPatient access conversations, de-identified

How AI developers use it#

  • Ambient clinical documentation
  • Medical coding automation
  • Revenue-cycle agents
  • Patient access assistants

Privacy, legal and security considerations#

  • HIPAA and equivalent health privacy laws
  • Business associate and data use agreements
  • EHR vendor terms
  • Re-identification risk in free text

How SourceX approaches it#

We start with a description of your systems — no data leaves your company during assessment. If there's relevant demand, we propose scope, permitted use and preparation requirements for your approval, and nothing is delivered without an executed agreement and your explicit authorization.

Related data categories

Systems that hold this data#

  • Zendesk
  • Intercom
  • Freshdesk
  • Salesforce Service Cloud
  • ERP systems
  • ServiceNow
  • Field-service software
  • Industry software
  • Zoom
  • Gong
  • Five9
  • Twilio
  • Contact-center platforms
  • Confluence
  • Notion
  • Google Drive
  • SharePoint

How much data is enough#

As a general guide, buyers look for years of consistent history (typically 2+ years) and tens of thousands of records or more in one system. Smaller sets can qualify when the work is rare. Assessed deal by deal.

Sample record

Illustrative · fictional

record_id
rec_8f21c0
created / closed
2023-04-11 → 2023-04-12
category
Billing question
request
Customer [NAME] asks why invoice [ID] was charged twice.
steps
1. Checked payment log 2. Found duplicate 3. Issued refund
outcome
Resolved · refund issued
actors
customer, agent_tier1

Rules that may apply

  • HIPAA de-identification standard 45 CFR 164.514

    Applies when records contain health information held by a covered entity or its business associate. Assessed deal by deal.

  • Federal Wiretap Act 18 U.S.C. 2511

    Applies to recorded calls and intercepted communications; some states require all-party consent. Assessed deal by deal.

  • California Consumer Privacy Act Cal. Civ. Code 1798.100 et seq.

    May apply where records include personal information of California residents and the business meets the law's thresholds. Assessed deal by deal.

Reviewer note: applicability is confirmed with counsel for each deal. Not legal advice.

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Frequently asked questions

Is de-identified health data still regulated?

Under HIPAA, data de-identified by Safe Harbor or Expert Determination is not PHI, but contracts and state laws may still apply.

Related resources

See if your company qualifies

A short company assessment. No data uploads are needed.

See if your company qualifies Talk to SourceX
See if your company qualifies